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Troubleshooting 101

Offer Tracking

My Offer Didn't Credit. What now?

This is the #1 issue with offers. Don't worry, just follow this sequence:

1 Wait 24-48 Hours

Tracking isn't always instant. Delays are normal, so give it a day or two before panicking.

2 Check Requirements

Did you miss "New Users Only" or a time limit? Double-check the offer terms.

3 Contact the Offer Wall

Go to the specific wall (e.g., RevU, Torox) in the app. Find their "Status" or "Support" link.

Do not contact the main app support
Troubleshooting Paid Surveys

Survey Issues? Start Here.

Survey frustrations are common, but most aren't "errors." Here's what to know.

? Screened Out (Disqualified)

This is normal. It means you weren't the specific demographic (e.g., 30-year-old Honda owner) they needed. Just move to the next one.

! Disqualified at the End

This is a rare (and terrible) error. We recommend taking a screenshot and reporting it to the survey platform's support immediately.

$ Payout is "Pending"

Normal for first-time or large cash outs. Platforms manually review these for fraud. It typically takes 3-5 business days to clear.

Still can't find your answer? Get in touch with our team or ask the community.

Frequently Asked Questions

What is Luck & Fortune Finance?

We're a resource dedicated to helping you build extra income. We test, review, and create guides for side hustles, paid offers (like downloading apps or playing games), paid surveys, and personal finance. Our goal is to provide honest, practical advice to help you earn and manage your money.

How do 'Paid Offers' work?

Paid offers are tasks you complete in exchange for a reward (cash or points). These are common on platforms like Freecash or Swagbucks. The most popular offers involve:

  • Playing Games: Reach a certain level in a mobile game (e.g., Level 50 in 10 days).
  • Testing Apps: Download an app and complete a simple action (like signing up).
  • Signing Up: Register for a service or free trial.

These often pay much more than surveys but require more time. We review these platforms in our Platform Reviews section.

What's the best way to start earning?

The best way is to start with a clear, small goal. We highly recommend our Getting Started Guide. It covers the basics for all earning methods. Generally, paid surveys (like on Attapoll) are the *easiest* to start and get your first $3-$5 payout, which builds confidence.

How do I get paid (cash out)?

Each platform (like Attapoll, Freecash, etc.) handles its own payouts. You do *not* get paid by us. When you earn rewards on a platform, you'll "cash out" directly from their app or website. Common payout methods include:

  • PayPal
  • Gift Cards (Amazon, Visa, etc.)
  • Cryptocurrency (Bitcoin, etc.)
  • Bank Transfer

Most platforms have a "minimum threshold" (e.g., $3) you must reach before you can cash out.

What's the best way to make sure offers track correctly?
  • Use a new device (if possible) or reset your phone's ad ID. This ensures you're seen as a "new" user.
  • Disable private relay/VPNs. These block tracking.
  • Accept all "Allow Tracking" pop-ups when the game or app opens.
  • Take screenshots: Get a shot of the original offer page, you installing the app, and you reaching the completion goal.
Are paid 'free trials' safe?

Mostly, yes, but you MUST be organized. These offers (e.g., "Sign up for a $1 trial, get $20") are legitimate, but they rely on you forgetting to cancel. When you sign up, immediately set a calendar reminder on your phone for 2-3 days *before* the trial ends. Cancel it on that day to ensure you aren't charged the full subscription fee.

Do I have to pay taxes on these earnings?

Disclaimer: We are not tax professionals, and this is not financial advice. In the United States, any income you earn is generally considered taxable. If you earn over $600 from a *single platform* (like Swagbucks) in a year, they are required to send you a 1099-NEC form. However, you are technically required to report *all* income, even if it's just $50, as "Other Income" on your tax return. We highly recommend consulting a tax professional.

Can I use a VPN to get more offers?

No. Do not do this. Using a VPN to pretend you are in another country (like the US) to get better offers is a fast way to get your account permanently banned and forfeit all your earnings. All major platforms explicitly forbid this in their terms of service.

Why was my platform account suspended?

The most common reasons for platform account suspension are:

  • Using a VPN.
  • Rushing surveys or failing "attention checks" (e.g., "Select 'red' from this list").
  • Giving inconsistent answers (e.g., saying you're 30 one day and 40 the next).
  • Creating multiple accounts on the same platform.
  • Attempting to cheat an offer.

If you believe it was a mistake, you must contact that platform's support team directly.

What's the difference between the Forum and Discord?

Our Forum is best for long-form questions, detailed guides, and sharing success stories. It's organized by topic and is easy to search. Our Discord Server is for real-time, fast-paced chat. It's great for quick questions, sharing a "hot" offer you just found, or just chatting with the community.

What's the difference between a paid offer and a survey?

A survey pays you for your *opinion*. You answer questions for market research. An offer pays you for an *action*. You download a game, sign up for a trial, or buy a product. Offers generally pay much more but require more effort and time.

What financial tips are most important?

The most important tip is to "pay yourself first." Before you spend your earnings, move a portion (even just 20%) into a separate High-Yield Savings Account (HYSA). This builds an emergency fund and good habits. The second tip is to track your earnings so you know what your time is worth and what you'll owe in taxes.

What are 'attention checks' in surveys?

An attention check (or "quality check") is a simple question designed to catch people who are speeding or not reading. It might look like "Please select 'Strongly Agree' from the list below" or "What is 2 + 2?". Failing these checks will get you disqualified from the survey and can flag your account, leading to fewer surveys in the future.

What does 'KYC' mean?

KYC stands for "Know Your Customer." Some higher-paying platforms (especially those dealing with crypto) require you to verify your identity by submitting a photo of your ID (like a driver's license). This is a standard anti-fraud measure, similar to what a bank would require.

How do I find the best offers?

The "best" offer is a mix of high payout and low difficulty. We highlight these in our Articles and Reviews. Also, check our Community Forum and Discord, as members often share great offers they've just completed.